How to Request a Return

If you need to return an item, follow these simple steps to initiate a return on our platform. Please review our Return Policy to ensure your item is eligible for return.

• Log in to your account.
• Navigate to the My Orders section in your profile.

• Locate the specific order and item you want to return.
• Select Request a Return next to the item.

• Follow the prompts to specify the reason for your return.
• You may be asked to provide additional information or upload photos if the item is defective or damaged.

• Review the return instructions provided (packing and shipping details).
• Once confirmed, you’ll receive a return label or instructions for sending the item back.

• Pack the item securely according to the return instructions.
• Attach the return label (if provided) to the package.
• Drop off the package at the designated shipping location or arrange for a pickup if applicable.

• Once shipped, monitor the return status in your My Orders section.
• You’ll be notified when the return has been processed and your refund or exchange is issued.

Note:

• Refund times may vary depending on the payment method and processing time.
• For more details, see our full Return Policy in the Help Center.

Need more help? Use the menu at the top to explore other topics.

To return to the trading platform, follow this link ↩ Go to Marketplace ComeMarket