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| + | ====== Changing Password and Account Security ====== | ||
| + | ---- | ||
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| + | Your account security is our top priority. Here’s how to manage your password and enhance the security of your account to keep your personal information safe. | ||
| + | |||
| + | ===== How to Change Your Password ===== | ||
| + | - Log in to your account and go to the **My Account** or **Settings** section. | ||
| + | - Select **Security Settings** and click on **Change Password**. | ||
| + | - Enter your current password, followed by your new password. | ||
| + | - Make sure your new password is strong, using a combination of uppercase and lowercase letters, numbers, and symbols. | ||
| + | - Confirm the new password, then save your changes. | ||
| + | |||
| + | ===== Tips for Creating a Strong Password ===== | ||
| + | * Avoid common words or personal information. | ||
| + | * Use at least **8 characters** with letters, numbers, and symbols. | ||
| + | * Change your password regularly. | ||
| + | * Avoid reusing passwords from other accounts. | ||
| + | |||
| + | ===== Setting Up Two-Factor Authentication (2FA) ===== | ||
| + | - Enable **Two-Factor Authentication (2FA)** in the Security Settings section. | ||
| + | - Once enabled, you’ll receive a unique code via SMS or email each time you log in. | ||
| + | - This ensures that only you have access to your account. | ||
| + | |||
| + | ===== Monitoring Account Activity ===== | ||
| + | * Regularly check your account activity for unauthorized logins or changes. | ||
| + | * If you notice anything unusual, contact our support team immediately. | ||
| + | |||
| + | ===== What to Do if You Forget Your Password ===== | ||
| + | - On the login page, click **Forgot Password**. | ||
| + | - Enter the email address associated with your account. | ||
| + | - Follow the instructions sent to your email to reset your password. | ||
| + | - If you don’t receive the reset email, check your spam folder or contact customer support. | ||
| + | |||
| + | ===== Reporting Suspicious Activity ===== | ||
| + | * If you receive suspicious emails or notifications claiming to be from us, **do not click any links** or provide information. | ||
| + | * Report such incidents to our support team immediately. | ||
| + | |||
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| + | By following these guidelines, you can help ensure the safety and security of your account. | ||
| + | If you need further assistance, our [[support|Customer Support Team]] is here to help. | ||