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menu:faq [2025/08/17 18:45] – created - external edit 127.0.0.1menu:faq [2026/04/12 21:20] (current) admin
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 ==== FAQ ==== ==== FAQ ====
-**Frequently Asked Questions (FAQ)**+**Frequently Asked Questions**
  
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 === 3. How can I sell on ComeMarket? === === 3. How can I sell on ComeMarket? ===
-Selling is simple! Create a seller account, complete your profile, and start listing your products. Our platform provides powerful tools to manage your store, track orders, and connect with more buyers. Visit the **Seller Guide** in our Help Center to learn more.+Selling is simple! Create a seller account, complete your profile, and start listing your products. Our platform provides powerful tools to manage your store, track orders, and connect with more buyers. Visit the [[seller:intro|Seller Manual]] in our Help Center to learn more.
  
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 === 4. What payment methods are accepted? === === 4. What payment methods are accepted? ===
-We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted to ensure a safe and reliable shopping experience.+We accept major credit and debit cards, PayPal, Stripe and other secure payment methods. All transactions are encrypted to ensure a safe and reliable shopping experience.
  
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 === 6. Can I return an item if I’m not satisfied? === === 6. Can I return an item if I’m not satisfied? ===
-Yes! We offer a flexible return policy to ensure customer satisfaction. To request a return, go to your order details and select **Request a Return**. Follow the provided instructions. Please review our full return policy for terms and conditions.+Yes! We offer a flexible return policy to ensure customer satisfaction. To request a return, go to your order details and select **Request a Return**. Follow the provided instructions. Please review our full return policy for [[https://com-emarket.com/content/3-terms-conditions|Terms & Conditions]].
  
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 === 7. How can I contact customer support? === === 7. How can I contact customer support? ===
-You can reach our support team via the **Contact** page. Submit a support ticket or use the listed contact details for direct assistance. We’re here to help!+You can reach our support team via the [[https://com-emarket.com/contact-us|Contact]] page. Submit a support ticket or use the listed contact details for direct assistance. We’re here to help!
  
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 === 8. Are there any fees for selling on ComeMarket? === === 8. Are there any fees for selling on ComeMarket? ===
-ComeMarket operates on a yearly subscription model. Sellers pay a fixed annual fee to access the platform and list their products without additional commission fees.+ComeMarket does not charge commission on sales. 
 +We use a subscription model instead.
  
-Howeverfor specific categories such as **Transport** and **Real Estate**, commission fee is applied in addition to the annual subscriptionPlease refer to our **Seller Policies** page for full pricing details and category-specific information.+New sellers start with a 6-month subscription (this helps support and grow your business at the beginning). 
 +After thatthe subscription is renewed yearly at a fixed fee, giving you full access to the platform and unlimited product listings. 
 + 
 +For specific categories such as **Vehicles** and **Real Estate**, an additional commission applies. 
 +For full details on subscription plans and additional fees, please visit our [[prices_fees|Prices & Fees]] page.
  
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 === 10. What should I do if I forgot my password? === === 10. What should I do if I forgot my password? ===
 Click **Forgot Password?** on the login page. Enter your registered email, and we’ll send you a link to reset your password securely. Click **Forgot Password?** on the login page. Enter your registered email, and we’ll send you a link to reset your password securely.
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 +{{icons:fluent-color--question-circle-16.svg?33x33&nolink|}} __**Need more help?**__  Use the **menu** {{icons:menu.svg?22x22&nolink|}} at the top to explore other topics.
 +
 +To return to the trading platform, follow this link **[[https://com-emarket.com|↩ Go to Marketplace ComeMarket]]**