meta data for this page
  •  

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
menu:faq [2025/09/14 16:03] – adminmenu:faq [2026/04/25 21:32] (current) – admin
Line 1: Line 1:
 ==== FAQ ==== ==== FAQ ====
-**Frequently Asked Questions (FAQ)**+**Frequently Asked Questions**
  
 ---- ----
Line 15: Line 15:
  
 === 3. How can I sell on ComeMarket? === === 3. How can I sell on ComeMarket? ===
-Selling is simple! Create a seller account, complete your profile, and start listing your products. Our platform provides powerful tools to manage your store, track orders, and connect with more buyers. Visit the **Seller Guide** in our Help Center to learn more.+Selling is simple! Create a seller account, complete your profile, and start listing your products. Our platform provides powerful tools to manage your store, track orders, and connect with more buyers. Visit the [[seller:intro|Seller Manual]] in our Help Center to learn more.
  
 ---- ----
  
 === 4. What payment methods are accepted? === === 4. What payment methods are accepted? ===
-We accept major credit and debit cards, PayPal, and other secure payment methods. All transactions are encrypted to ensure a safe and reliable shopping experience.+We accept major credit and debit cards, **PayPal**, **Stripe** and other secure payment methods. All transactions are encrypted to ensure a safe and reliable shopping experience. Learn more about our [[https://com-emarket.com/content/17-security-protection|Security & Protection]].
  
 ---- ----
Line 30: Line 30:
  
 === 6. Can I return an item if I’m not satisfied? === === 6. Can I return an item if I’m not satisfied? ===
-Yes! We offer a flexible return policy to ensure customer satisfaction. To request a return, go to your order details and select **Request a Return**. Follow the provided instructions. Please review our full return policy for terms and conditions.+Yes! We offer a flexible return policy to ensure customer satisfaction. To request a return, go to your order details and select **Request a Return**. Follow the provided instructions. Please review our full return policy for [[https://com-emarket.com/content/3-terms-conditions|Terms & Conditions]]. You can also learn more about our Buyer Protection Program in our [[https://com-emarket.com/content/17-security-protection|Security & Protection]] page.
  
 ---- ----
  
 === 7. How can I contact customer support? === === 7. How can I contact customer support? ===
-You can reach our support team via the **Contact** page. Submit a support ticket or use the listed contact details for direct assistance. We’re here to help!+You can reach our support team via the [[https://com-emarket.com/contact-us|Contact]] page. Submit a support ticket or use the listed contact details for direct assistance. We’re here to help!
  
 ---- ----
  
 === 8. Are there any fees for selling on ComeMarket? === === 8. Are there any fees for selling on ComeMarket? ===
-ComeMarket operates on a yearly subscription model. Sellers pay a fixed annual fee to access the platform and list their products without additional commission fees.+ComeMarket does not charge any commission on sales. 
 +We use a subscription-based model instead.
  
-However, for specific categories such as **Transport** and **Real Estate**, a commission fee is applied in addition to the annual subscription. Please refer to our **Seller Policies** page for full pricing details and category-specific information.+New sellers start with a free first month, during which they can list up to 50 product listings, explore all core selling tools, and start building their store. 
 + 
 +After the free period, sellers continue with a 6-month subscription, which provides full access to the platform, including unlimited product listings and advanced features. 
 + 
 +After this period, the subscription renews yearly at a fixed fee, ensuring continued full access to all platform features without limitations. 
 + 
 +For specific categories such as **Vehicles** and **Real Estate**, an additional transaction fee applies. Please see our [[prices_fees|Prices & Fees]] page for full details.
  
 ---- ----
Line 55: Line 62:
  
 ---- ----
-\\ + 
-**[[https://com-emarket.com|↩ Go to Marketplace ComeMarket]]**+{{icons:fluent-color--question-circle-16.svg?33x33&nolink|}} __**Need more help?**__  Use the **menu** {{icons:menu.svg?22x22&nolink|}} at the top to explore other topics. 
 + 
 +To return to the trading platform, follow this link **[[https://com-emarket.com|↩ Go to Marketplace ComeMarket]]**