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Changing Password and Account Security
Your account security is our top priority. Here’s how to manage your password and enhance the security of your account to keep your personal information safe.
How to Change Your Password
- Log in to your account and go to the My Account or Settings section.
- Select Security Settings and click on Change Password.
- Enter your current password, followed by your new password.
- Make sure your new password is strong, using a combination of uppercase and lowercase letters, numbers, and symbols.
- Confirm the new password, then save your changes.
Tips for Creating a Strong Password
- Avoid common words or personal information.
- Use at least 8 characters with letters, numbers, and symbols.
- Change your password regularly.
- Avoid reusing passwords from other accounts.
Setting Up Two-Factor Authentication (2FA)
- Enable Two-Factor Authentication (2FA) in the Security Settings section.
- Once enabled, you’ll receive a unique code via SMS or email each time you log in.
- This ensures that only you have access to your account.
Monitoring Account Activity
- Regularly check your account activity for unauthorized logins or changes.
- If you notice anything unusual, contact our support team immediately.
What to Do if You Forget Your Password
- On the login page, click Forgot Password.
- Enter the email address associated with your account.
- Follow the instructions sent to your email to reset your password.
- If you don’t receive the reset email, check your spam folder or contact customer support.
Reporting Suspicious Activity
- If you receive suspicious emails or notifications claiming to be from us, do not click any links or provide information.
- Report such incidents to our support team immediately.
By following these guidelines, you can help ensure the safety and security of your account. If you need further assistance, our Customer Support Team is here to help.